Assessing Potential of Salesforce Einstein GPT: Revolutionizing AI in CRM
Salesforce Einstein GPT is a new entrant in the growing list of AI-powered chatbots and is said to be the first generative AI for CRM applications. Einstein GPT was introduced by Salesforce on March 7, 2023, in collaboration with OpenAI to create personalized content for all Salesforce clouds as well as Slack, MuleSoft, and Tableau.
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